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Some suppliers are offering revenue sharing on access cards that you sell on their behalf.
Under this arrangement, a customer who has purchased access elsewhere, can often use the access at other premises if they still have time left. This is also true with our ‘free’ system.
This cannot be done with our custom systems. The access you sell is exclusive to your site. Revenue sharing arrangements can look attractive at first but the fact is that access cards can be purchased direct from the vendor or even other accommodation providers, which makes you nothing, in fact it costs you as they use your bandwidth for free.
If a customer has ‘time left’ on an access ticket sold by you they must come back to your establishment to finish the remaining time.
Yes, a wireless Hotspot is very easy for you to operate but somewhat more technical for us to design and install. To make the venture viable we typically require 36 month lease.
That said you are not tied into dating technology either. We will update systems as required.
Well you can, but how will you bill it?
How will you provide full site coverage and analysis?
How will you ensure the security of all your customers with basic off the shelf equipment?
If you have a qualified technical contact in this field then use them, otherwise we can fill that gap for you.
Some internet service providers (i.e. xtra) block e-mail sent to servers that are not on the same network. This could affect your guests when they stay in other places, but NOT when you have Hospitality Internet wireless installed on your premises.
Your Hosptiality Internet equipment will allow your customers to receive and send email, no matter who their service provider is.
Well actually you need not know the slightest thing about computers.
If you can operate an EFTPOS machine then you are over qualified. With our system you only ever need to press a button. The system takes care of what ever oddball settings the guest may have on their PC.
Hospitality Internet doesn’t just specialise in Wireless alone, that is only half the service.
Our billing gateways will control your hardwired Internet access also.
$115 to $199 is typical for the majority of our installations. Only an installation requiring more than 4 access points will be more.
The above will cover pretty much everything. This is the equipment, the support, remote monitoring, upgrades and administration including changing of your pricing plans or web page etc.
If you buy equipment from a vendor, generally it will be out of date before the first month is up. The hardware/software you lease from us is kept up to date with continual maintenance and is remotely monitored by us. You also get our support and analysis if there are technical queries.
For that reason we have found that leasing is the best solution as you will always be up-to-date. What we are suppling is a ‘result’, not just a bunch of boxes.
Yes and this is very important . Hotspot gateways must support the pass-through of VPN applications so that customers can connect to their private networks across the web.
Sure, as long as it is Wireless. If the manufacturer has built it in then it will work.
The system will support any computer system that is compatible with “WiFi”
The WiFi standard was adopted my manufactures to allow for a standardisation across the industry. Therefore manufactures of OS make their equipment compatible.
As with any new technology for your guests, your offering of a wireless facility will be a sought after service, particularly if your business is one of only a few that locally offer that service.
To that end it is extremely important that you promote your wireless to potential new guests.
Prior to our installing your new wireless facility, we will send you proven ideas on how to effectively promote your high speed wireless service to your target market.
“I have been told that I should use WPA ‘encryption keys’ to protect my wireless network.”
Encryption keys are not a good idea in a wireless hotspot situation for several reasons. Firstly, handing out an encryption to a client will add a big technical complication to that client as they try to join your network as they must know how to use it. Secondly, once you have handed out your encryption key to one person then it is essentially no longer a secret, anyone and everyone can now know what it is. Thirdly, even if you do keep an encryption key secret and everyone manages to connect to your network there is still no protection from each other as there is no inter-client isolation. So a hacker can still browse around the computers that are on the network.
This is a public service, it isn’t like a home or office environment where resources are shared. The job of the service is do connect a device to the Internet and isolate and secure from all others.
Check out Google for WEP hacking and how secure it is NOT. There are thousands of referring sites on how to hack such networks. One popular WEP hacking tool is Airsnort.
Yes you should! Wireless hacking or ‘Wardriving” is a real security issue that is simply not catered for, or understood by other systems. The real concern is that an uninvited user can attack the computers of genuine customers on the system.
Hospitality Internet systems are protected from this by using a unique protocol that segregates all users from each other giving every client their own virtual network out to the Internet and preventing other, genuine client or hackers, from being able to ‘see’ their pc.
A common misconception is that people believe they are protected while using VPN (virtual private networks) which are encrypted tunnels across the internet. It is true that the data being sent is indeed quite secure but the actual laptop computer itself is not.
VLAN (which we at Hospitality Internet use) is the ONLY totally reliable secure solution.